Internship
I was one of only two interns, and the first group of interns the company had ever taken on, and one of seven people trusted to help set up a functional smart home in a 10,000+ square-foot house, complete with automated lighting, temperature, sound, and security controls. To support the field team, I tested more than 150 wires for reliability, and after spending over two hours learning how to make an ethernet cable, I went on to install, repair, and troubleshoot over 35 cables, dedicating more than six hours to mastering the process. I also selected more than 45 new Lutron blackout shade colors and helped install four of them, while frequently volunteering in the field to assist with labor-intensive tasks.
In addition to technical contributions, I took on leadership and organizational responsibilities. I managed the founder’s schedule and coordinated four team meetings, ensuring full attendance and reducing scheduling conflicts by 40%, which improved project efficiency. I organized more than 15 project documents and technical notes into a structured workspace, cutting retrieval and search times by about 30%. I also became the first person at the company to take meeting minutes, recording all four meetings and distributing follow-ups that boosted accountability and helped raise task completion rates by 40%. Beyond these tasks, I researched emerging smart home technologies for an additional three hours each week, presenting two to three actionable innovations to the team.
Operational support was another significant part of my role. Each week, I updated records for 15 incoming and outgoing components to keep operations running smoothly. I streamlined warehouse workflow by spending more than 12 hours reorganizing the storage system, which increased efficiency by 30% and reduced retrieval time by 20 minutes per order. As the sole intern trusted with a full inventory, I assisted the warehouse manager by accurately logging more than 250 units, achieving 100% accuracy. I also prepared and packaged seven smart home devices per week, maintaining a 100% on-time delivery rate and preventing transport damage. During high-volume periods, I provided additional hands-on support to help the team meet tight project deadlines, further strengthening overall efficiency.
Internship
Repairing computers is a methodical process that begins with careful diagnosis and ends with thorough testing. Whether the issue is hardware or software, identifying the root cause is always the first step. I gained hands-on experience with this process through a three-month internship at a local computer repair shop, where I learned how each stage of repair can bring a nonfunctional device back to life.
For software-related issues, I worked on reinstalling and updating operating systems, running diagnostic scans, and wiping and reinstalling essential programs such as Microsoft Office. On the hardware side, I learned how to troubleshoot and replace components including touchpads, batteries, and memory. For instance, when a laptop’s touchpad malfunctioned, I removed the casing, accessed internal components, and replaced a damaged connector—using precision tools like magnetic screwdrivers to safely handle delicate parts such as speakers and batteries.
After every repair, I ran diagnostic tests to ensure the system functioned properly and reliably. Through this internship, I developed efficiency, technical confidence, and attention to detail, and I am now comfortable restoring both the hardware and software of computers to full working condition.
I founded the Laptop Project with the goal of transforming e-waste into usable devices that could support underserved students in India. After collecting more than 45 broken laptops, I successfully repaired and refurbished 33 of them. These refurbished laptops were then donated to students and their school, expanding classroom technology access from zero shared devices to 33 individual units.
By the numbers
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REPAIRED
35+ computers/phones
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RESOLVED
30+ technical issues
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OFFERED
10+ tips to clients to optimize their devices after completing repairs
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